Livegenic is excited to announce a new collaborative effort with our partners at Claim Technology Group; combining the Livegenic claims platform with Claim Technology’s chatbot AI, Robin, to deliver an intuitive, fully-automated claims process for policyholders. For more information, see their full release here. Claim Technology is described as “The industry’s first Claims-as-a-Service solution for future-focused companies in the Insurance ...
In 2016 Livegenic began doing business with a managed repair program based out of Colorado. Since then, we’ve done some astonishing things together, helping their team manage claims across the country through some of the costliest catastrophes in US history. This month, our longtime clients and collaborators, MADSKY announced they were featuring Livegenic as their partner of the month.Who is MADSKY?In their own words, MADSKY is the “first ...
Back in January we released Livegenic WebRTC- our first live video collaboration tool that ran entirely through your web browser. Now, we’re bringing even more features to our App-free solution with the release of the Livegenic Customer Portal. Record, collaborate, and upload - No downloads required. With the Livegenic Customer Portal, your mobile users have access to a host of tools for collaborating and documenting their claims, all ...

New Feature: Onscreen Guidance

With our latest update, you can send custom on-screen instructions to mobile users on the Livegenic MyClaim and Livegenic Enterprise Apps. These custom step-by-step directions will be available at any time during offline video or picture capture.  How It WorksGuide your policyholders, contractors, and on-site adjusters in any situation, at any time.Sending step-by-step instructions to mobile users is simple, just login to the Web Portal and ...
 A few weeks ago we explored some intriguing new ideas in insurance that Blockchain technology could make possible. From smart contracts that shift premiums based on monthly biometric data, to objects on the Internet of things that can submit their own warranty claims, there are many exciting possibilities for providers and policyholders alike.This week, we’re discussing the other opportunities that blockchain can provide in the insurance ...