Back in January we released Livegenic WebRTC- our first live video collaboration tool that ran entirely through your web browser. Now, we’re bringing even more features to our App-free solution with the release of the Livegenic Customer Portal. Record, collaborate, and upload - No downloads required. With the Livegenic Customer Portal, your mobile users have access to a host of tools for collaborating and documenting their claims, all ...

New Feature: Onscreen Guidance

With our latest update, you can send custom on-screen instructions to mobile users on the Livegenic MyClaim and Livegenic Enterprise Apps. These custom step-by-step directions will be available at any time during offline video or picture capture.  How It WorksGuide your policyholders, contractors, and on-site adjusters in any situation, at any time.Sending step-by-step instructions to mobile users is simple, just login to the Web Portal and ...
 A few weeks ago we explored some intriguing new ideas in insurance that Blockchain technology could make possible. From smart contracts that shift premiums based on monthly biometric data, to objects on the Internet of things that can submit their own warranty claims, there are many exciting possibilities for providers and policyholders alike.This week, we’re discussing the other opportunities that blockchain can provide in the insurance ...
The latest batch of Livegenic Features gives you even more control over your claim process and customer service. Calling Customers Through the Web PortalThe first of these is a much-requested update for the MyClaim App: The ability for inside users to start a recorded call with customers directly from the Web Portal. Those familiar with the MyClaim collaboration process will remember that the typical process involves the customer starting a ...
“Bitcoin” is now a household name thanks to wildly high values and even wilder fluctuations. The ability to make or lose thousands in a matter of minutes is exhilarating to say the least. For those of us in enterprise technology business however, the underlying principles are even more intriguing.There’s a lot of hype around Blockchain, and it’s definitely something worth getting excited about. But will it fundamentally disrupt the way we do ...