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Revamping the Claims Industry through Map and Weather Analytics

Remember when ladders and tape measures were the only way for insurance adjusters to investigate claims? Our parents ...

When We Commit to Make a Difference

I guess it goes without saying that I love what I do. I feel lucky to have a great partner and a wonderful team and ...

10 Best Customer Service Tips

Customer service is definitely hard to come by in this day and age -- especially because many interactions take place ...

How to Improve Support of Complex Customer Service Issues

There are many types of issues handled by customer service, but predominantly they can be classified into two groups ...

5 Tips and Tricks to Improve Customer Satisfaction

Ever experience really lousy customer service and wonder why that company doesn't make some serious changes? Make ...

Insights from America’s Claims Event 2014

Nearly 500 claims professionals converged on a fantastic, newly built Washington DC Gaylord Convention Center on June ...

Join us June 25-27 at 18th annual American Claims Event 2014

Livegenic Team is excited to attend this year's American Claims Event, hosted in DC from June 25-27th. American ...

Customer Service must start with CEO

Coming back from the Omega Score customer service conference, I was mulling over many different customer service ...

Omega Score Conference 2014

On May 21-23, Livegenic attended Omega Score Conference 2014 in Boston. Over the next three days, the conference ...

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