Last revised: August 24, 2018

Our websites and applications use cookies – small text files that are placed on your machine to help the websites and applications provide a better user experience, and other technological tags. As a rule, we use cookies in order to enhance the quality of our websites and make your browsing experience better. However, you may prefer to disable cookies on this website and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

What purpose do we use cookies for?

Our websites and applications use cookies to recognize you when you visit our websites or applications, remember your preferences, give you a personalized experience in accordance with your settings and track your use of our services. Cookies also make your interactions with our services faster and more secure.

Some of the cookies used are “session cookies” to provide continuity from page to page. Session cookies only last for as long as the session (usually the current visit to a website or a browser session). Others are “persistent cookies”, which allow parts of our websites to recognize your browser when you return after your first visit to that part of our websites and allow us to personalize your return visits and to save you time during certain activities. After you sign in, a persistent cookie stays in your browser and will be read by our websites and applications when you return to one of our sites or a partner site that uses our services.

To help administer our services, our third-party service providers track and analyze statistical usage and volume information from our users. To do so, these third-party service providers use persistent cookies to help us to improve the user experience, manage our website and application content, and analyze how users navigate and utilize the websites and applications.

How do we use cookies?
The cookies we use can be categorized as follows:

  • Necessary Cookies.
    These cookies are necessary to allow us to operate our websites and applications so you may access them as you have requested. Within the same browsing session, these cookies, for example, let us recognize that you have created an account, remember your previous actions, and secure our websites. These cookies do not identify you as an individual.
  • Performance Cookies.
    These cookies are used by us or third-party service providers to analyze how the websites are used and how they are performing. For example, these cookies track what pages are most frequently visited, and from what locations our visitors come from. These cookies do not identify you as an individual.
  • Functionality Cookies.
    These cookies let us operate our websites in accordance with the choices you make. These cookies permit us to remember you in-between visits. For instance, we will recognize your user name and remember how you customized our websites and services, and provide you with the same customizations during future visits. The information these cookies collect may include personal data that you have disclosed.
  • Targeting Cookies.
    These cookies collect information about your activities on our and other websites, including collecting information about your online activities over time and across different websites. The third-party service providers that generate these cookies, such as Hubspot, Google Analytics, Youtube, and Twitter, have their own privacy policies, and may use their cookies to target advertising to you on other websites, based on your visit to our websites. Most types of these cookies track consumers via their device ID or IP address therefore they may collect personal data.

The data collected by through cookies and other electronic tags that may be placed on your device will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will not be kept for longer than two years.

What cookies do we use?

We use “First-party cookies” that are cookies that belong to we directly places on your device. Our First-party cookies are:

NameTypeExpiration timeDescription
XSRF-TOKENSession cookieWhen the browsing session endsThis cookie is written to help with site security in preventing Cross-Site Request Forgery attacks
_livegenic_sessionSession cookieWhen the browsing session endsThis is used to keep you logged in once you have logged in. This cookie is essential to the functionality of the site
show_browser_support_messageSession cookieWhen the browsing session endsThis is used to show alert for unsupported browsers
cp-eula-acceptSession cookieWhen the browsing session endsThis is used to recognize whether the user has accepted the EULA in Customer Portal Web App
apbct_cookies_test apbct_page_hits apbct_site_landing_ts apbct_visible_fields apbct_prev_referer apbct_timestamp apbct_visible_fields_countSession cookieWhen the browsing session endsUsed for Spam protection, AntiSpam, FireWall by CleanTalk
More information at:
ct_cookies_test ct_pointer_data ct_checkjs ct_timestamp ct_ps_timestamp ct_timezone ct_fkp_timestamp ct_sfw_pass_keySession cookieWhen the browsing session endsCookie used by ‘Antispam by CleanTalk plugin’ to prevent incoming spam
More information at:
ct_timestampProcesses cookie1 dayCookie used by ‘Antispam by CleanTalk plugin’ to prevent incoming spam
More information at:

“Third-party Cookies” are cookies that our third-party providers place on your device through our websites and applications. Please note that the names of cookies and other technologies tags may change over time. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies as indicated below.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this website and on others. Most web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting, which is a website that offers guidance for all modern browsers. Please note, however, that without certain cookies you may not be able to take full advantage of all our services. Also remember that if you delete your cookies, or use a different browser or computer, you will need to set your cookies preferences again.

How to withdraw my consent?

If you wish to withdraw your consent, at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit

Contact Us:

If you have any other questions about our Cookie Policy, please contact us using one of the following methods:

By Mail:
Livegenic Inc.

By Telephone:
(844) 548-3436

By E-Mail: