The Future is Here.

Two brand-new ways to
accelerate your claims process

Claims Inspections for the 21st Century

Livegenic has always focused on the future of claims. By combining cutting-edge technology with simple, fast, and user-friendly design, we accelerate and improve every step in the claims process. Our two flagship Apps, Livegenic Enterprise and Livegenic MyClaim, represent the ultimate claims handling tools in both customer self-service, and professional field-loss documentation. By combining the power of live and offline video collaboration, each App is able to cover every possible inspection workflow, in addition to offering a host of other features designed to improve and accelerate the documentation process.

Enterprise

Every Workflow, Any Time.

An Entire Toolbox in Your Pocket

Our most comprehensive app for onsite loss documentation, Livegenic Enterprise puts an entire toolbox in your field inspector’s pocket, and improves internal chain-of-custody through assignment management and claim status confirmation.

Record live or offline video from a single App

Give your field inspectors the power to document claims in any environment through real-time and near-time video collaboration.

Scan and upload documents, PDFs, and other files

No more rushing back to the office to deliver a scope sheet or SOW, field inspectors can scan and upload documents directly to the claim at any time.

Access and accept claims assignments

Field inspectors can view inspection details and accept claims assignments right from the App.

Get directions with one touch

Minimize mileage and frustration, plot a route directly to the loss site with a single tap.

Receive, confirm, and update claims status

Maintain chain-of-custody and keep track of your inspections with real-time claim status updates, from assignment accepted to claim closed.

Review all collected pictures and videos

Never miss another angle, elevation, or overview; field inspectors can view all their photos, videos, and documents while they’re still on-site.

Create calendar appointments

Keep your inspection dates straight by creating calendar appointments for any claim or assignment.

Write and exchange and notes with collaborators

Stay in contact with your inspectors by exchanging notes that are automatically saved to the claim file for later review.

MyClaim

Self-Service. Simplified.

The Ultimate Self-Service Solution

Designed specifically for policyholders, Livegenic MyClaim combines a simple, easy-to-use interface with an adaptable workflow that gives your customers the power to document their claims anytime, anywhere – online or offline.

Record live or offline video from a single App

Forget about internet connectivity, working hours, or check-in codes. Let your policyholders document their claims at any time, in any environment – live, or offline.

Scan and upload documents, PDFs, and other files

No more playing email tag; your policyholders can scan, search, and upload documents directly to their claim at any time.

One-touch customer verification

Policyholders can securely verify and connect to their claim with a single tap, no codes or passwords required.

Deliver custom text and video instructions

Guide your policyholders with custom-designed text and video instructions pages.

Write and exchange and notes with collaborators

Policyholders can create and exchange notes with their adjuster or inside contact, and all notes are saved to the claim file for review.

Interested in a Live Demonstration? Contact Us

Have a Question?

Call us at 1-844-LIVEGENIC. Or send us a message: