Livegenic Web Platform

The software, services, and partner ecosystems that enable our customers to optimize their claims

Future proof your business – a claims platform built for what’s ahead

Livegenic’s design incorporates the best practices of product development. We listened to comments, ideas, and recommendations from executives and IT teams across the industry to create a configurable platform that is robust, scalable, and user-friendly.

Digitize the Entire Claims Lifecycle

Eliminate Waste
and Paper Processes

  • Adjust claims with an end-to-end digital process
  • Cut the cost of claims with less inspections and rework required
  • Allow real-time communication between desk and field adjusters

Maximize Adjuster Productivity

  • Reduce the need for special technicians with drone data integration
  • Leverage image recognition to simply auto claims estimation
  • Take advantage of intelligent automation to remove the need for repetitive data entry

Improve Policyholder Satisfaction

  • Allow policyholders to access their claims in one-click
  • Provide step-by-step guidance for timely inspections
  • Cut time to resolve and close claims

Configured to Your Unique Workflows

White Label
Mobile Applications

Scale your team to build enterprise-grade applications.

Extend your web, iOS, or Android apps with dedicated project teams.

API Integrations
and Custom Forms

Leverage our integration experience with core systems like Guidewire ClaimCenter.

Use custom webforms to build seamless workflows at any stage of your process.

Process
Automation

Simplify repetitive tasks with a wide variety of process automation capabilities.

Expand on our intelligent automation and assisted decision making services.

Leverage the Claims Technology Ecosystem

Our integration ecosystem provides access to a growing network of partners who specialize in a wide variety of insurance technology services.

From data analytics to AI platforms to tools that interface with drones, organizations can leverage advanced technology to enhance their customer experience. Livegenic makes it easy to connect all of the tools and data sources needed to minimize disruption and streamline the claims process.

Tailor the Platform to Your Needs

Seamless Core
System Integrations

  • API Ready, "no-code" integration
  • Pre-built integrations with Guidewire, Salesforce, and Hyland OnBase
  • Custom solutions team for integrating legacy systems

User-friendly design,
fully customizable

  • Easy to use forms - just attach your rules and go
  • Configure new processes in days, not months
  • Align to your brand experience by customizing layout, colors, and buttons

Global Platform,
Local Content

  • We staff more than 50 engineers who maintain our cloud capacities worldwide.
  • Stringent support for all data policies - your data will be stored and processed strictly in your region.
  • Translation capabilities support your customers in their native languages.

Protect Your Claims Data

We ensure that your organization has the power to safely create, manage, and update customer and organizational information.

All customer data in Livegenic is fully encrypted at-rest and in-transit, and we use the latest security protocols including 256-bit encryption. Every configuration, update, and material operation is tracked and recorded in our audit records.

Livegenic complies with EU data protection regulations and provides customers with a data processing agreement that outlines the technical and operational procedures when working with any customer data.

Content Care

We take great pride in our data retention and storage standards, and have never lost even a single file throughout our entire six years of operation.

Our default storage plans preserve all content for 7 years, and we offer custom retention plans of 15 years or more on request.

Our content protection standards guarantee:

3 x
Minimum
Redundancy

100%
Storage with
Digital Signatures

0
Lost Files

Interested in a Live Demonstration?

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