About Livegenic

Livegenic History

Founded in 2014, Livegenic began as a real-time collaboration platform designed specifically for the insurance industry, emphasizing virtual inspections, automation, and policyholder engagement.

Over the years, Livegenic has evolved into a global provider of insurance SaaS solutions, serving over 40 clients worldwide, including some of the largest insurance providers across North America, Europe, Africa, and Oceania.

Our four key products—Customer Portal, Enterprise, Self-Service, and MyClaim—offer a robust virtual inspection and self-service claims management platform . These tools connect you with your policyholders, suppliers and field staff, enabling faster and more accurate inspections through video streaming, real-time assignment management, online payments, and more.

The Livegenic ecosystem has revolutionized the claims experience for hundreds of thousands of policyholders globally and continues to lead the industry in innovation and disruption.

Mission and Vision

Our mission is to simplify and enhance everyday life for our clients by solving problems through automated communication enabled by innovative technology.
At Livegenic, we are always with our customers, seeing what they see and providing real-time support to improve their experiences.

Our vision is to transform the insurance process through automated claims management, emphasizing virtual inspections and self-service claims management.
We aspire to lead the industry with cutting-edge technology that streamlines operations and elevates customer satisfaction

Our Clients are Global

Livegenic serves a global client base of the largest Insurance Carriers, Reinsurance companies, TPAs, IA and Contractor Networks, and Claims organizations who use the Livegenic platform to help thousands of customers all over the world.