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Product Update: Payments Feature

With our latest update, mobile users can make payments directly through the Customer Portal Web App


Mobile users can use Livegenic Payments by opening the Customer Portal Web App, and then confirming the amount and payment destination. Payments will be automatically cleared by the bank of the account holder; currently, Payment Express is supported.

Thanks to this feature, insureds will have access to a simplified and accelerated payments process. They can see real-time information about charges, and can easily track and manage their payments on the go. Custom step-by-step directions help guide mobile users through a fast and easy process. 

“We’re excited about Payments Feature”, shared Artem Khrenov, head of Livegenic Platform Engineering. “Faster payments help boost the efficiency of the claims process and shorten cycle time. Policyholders are able to manage risk and have more confidence in preventing fraud thanks to this integration.” 

Making payments through Customer Portal Web App is a principal way to impact the quality and speed of remote inspection workflows. If you’re interested in learning more, reach us at contact@livegenic.comWe’re here to help with questions.

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