We do lots with maps. We look for restaurants, get directions, research travel destinations. Maps have become an everyday tool in our daily lives. But what if we could use it to see where every Live Video Collaboration or Narrated Video Claim is taking place real-time? What if you could access these videos right from the map? How valuable would this be?
At Livegenic, we are reinventing the entire claims process by thinking outside the box, improving the way visual information is collected, handled, and shared. The latest feature updates deliver many new capabilities, but the greatest capability by far is the ability to view video claims on the map.
Now, you can see Live Video streams on the map as they are happening. Unlike other video systems and technologies based on conferencing, Livegenic provides unlimited viewing of Live Video streaming. Simply, use the filter to display Live Video streaming claims and click on the claim to see it live.
Similarly, Livegenic delivers Narrated Field Video documentation capabilities for those environments where insufficient bandwidth may be present. In those scenarios, you can search the Narrated Video Claims on the map and view them at any time.
Imagine a CAT event, and as the insurer, you have many different people out in the field – adjusters, appraisers, contractors, remediation folks, inspectors, engineers, and more supplying narrated video documentation as they operate in the field. You also have policyholders who capture similar information in high detail using narrated video self-service capabilities. The in-house adjuster teams can see the videos coming in and process these claims as they come in – quickly, accurately, and efficiently.
Similarly, in-house personnel can see live video feeds popping up from video collaboration with someone in the field and can utilize the same resource to help gather the visual information on nearby claims next door.
And once the CAT event is done, all of this data can be accessed for underwriting to help accurately manage the risk in the future.
The future of insurance innovation is here. And it is now!
Hail storms in Dallas? This is what they look like on our side. Every pin is a video claim file and it can be accessed to see the details to accelerate the claim handing process.